Hello!
I am trying to access the data for dbGaP phs003444, which is distributed through AnVIL. I can see in dbGaP that I am granted access, but when I log in to AnVIL it says that I don’t have access.
One potential issue is that I am logging in to dbGaP using my eRA commons ID, but am logging in to AnVIL/Terra using my institutional email address.
I’ve linked my eRA commons account to my Terra email in Terra.
I was wondering if you have any suggestions for how to troubleshoot this? Thanks!
Hi @Sean_Misek ,
Can you confirm your eRA commons ID is linked to login.gov or ID.me? You might find the Requesting Data Access: troubleshooting page helpful.
Thanks!
Ava
Hi Ava,
Thanks for getting back to me so quickly! I believe my eRA commons ID is linked to login.gov. I am able to log in to my eRA commons account through login.gov, using the same institutional email address that I use to access Terra/AnVIL.
Thanks for sending the troubleshooting page. I will go through each of those steps.
Best,
Sean