# Permission error to access-granted files

**URL:** <https://help.anvilproject.org/t/permission-error-to-access-granted-files/430>\
**Category:** Data Access\
**Created:** [October 15, 2026, 9:27am UTC](https://help.anvilproject.org/t/permission-error-to-access-granted-files/430 "2026-10-15T09:27:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Sang\_Yoon\_Byun](https://yyz1.discourse-cdn.com/flex027/user_avatar/help.anvilproject.org/sang_yoon_byun/32/329_2.png) [@Sang\_Yoon\_Byun](https://help.anvilproject.org/u/Sang_Yoon_Byun)\
**Post date:** [October 15, 2026, 9:27am UTC](https://help.anvilproject.org/t/permission-error-to-access-granted-files/430/1 "2026-10-15T09:27:33Z")

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Hello AnVIL team,

I hope you’re doing well. I’m currently having trouble accessing a controlled dataset (phs003047; GREGoR) for which I have been granted access to.

I followed instructions found on the forum and made sure I that I have:

- an AnVIL/Terra account with CADR-compliant institution email,
- approval to access the dataset through dbGaP (dbgap\_phs003047\_c1 and dbgap\_phs003047\_c2),
- a working billing project in Terra (shared with me by my PI),
- an eRA commons ID linked to [Login.gov](http://Login.gov),
- a linked NIH RAS identity in Terra under “Profile” \> “External Identities”,
- a membership to the appropriate group under “Groups”

I also tried unlinking and relinking the RAS identity multiple times and waited at least 24 hours. However, whenever I run a WDL workflow, I keep getting an “AccessDenied” error message in the GCP Batch Job log, which looks like the following (shortened version and actual paths masked):

`ERROR:getm.cli:{"message": "url innaccessable", "text": "<?xml version='1.0' encoding='UTF-8'?><Error><Code>AccessDenied</Code><Message>Access denied.</Message><Details>pet-xx@xx.iam.gserviceaccount.com does not have storage.objects.get access to the Google Cloud Storage object. Permission 'storage.objects.get' denied on resource '//storage.googleapis.com/projects/_/buckets/xx.cram' (or it may not exist).</Details></Error>", ... "status_code": 403}`

I was really hoping I could get any help or advice in resolving this issue. Please let me know if you need any more information.

Thank you so much!

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/anvil/original/1X/78a6d80eb80739cb8b7c0930214df545bc94d72c.png)

 ![image](https://canada1.discourse-cdn.com/flex027/uploads/anvil/original/1X/eaa0a92b3aff10801ed129a1866a5eb9cc60281c.png)

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**Author:** ![avahoffman](https://yyz1.discourse-cdn.com/flex027/user_avatar/help.anvilproject.org/avahoffman/32/38_2.png) [@avahoffman](https://help.anvilproject.org/u/avahoffman)\
**Post date:** [October 15, 2026, 7:40pm UTC](https://help.anvilproject.org/t/permission-error-to-access-granted-files/430/2 "2026-10-15T19:40:21Z")

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Hi @Sang_Yoon_Byun ,

Thanks for this question and for walking through all the troubleshooting steps! Your screenshots suggest you are set up correctly.

This might be due to a recent software bug discovered in DRS/RAS access for GREGoR data. The team is actively reviewing a fix for this, with an expected turnaround of a few days.

Please let us know if this persists in a few days. Apologies for the frustrating issue!

Best,  
Ava

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**Author:** ![avahoffman](https://yyz1.discourse-cdn.com/flex027/user_avatar/help.anvilproject.org/avahoffman/32/38_2.png) [@avahoffman](https://help.anvilproject.org/u/avahoffman)\
**Post date:** [October 16, 2026, 5:08pm UTC](https://help.anvilproject.org/t/permission-error-to-access-granted-files/430/3 "2026-10-16T17:08:11Z")

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Hi @Sang_Yoon_Byun ,

Just a quick update - the fix is now in production. Can you try running your workflow again?

Thanks!  
Ava

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<div class="post-metadata">

**Author:** ![Sang\_Yoon\_Byun](https://yyz1.discourse-cdn.com/flex027/user_avatar/help.anvilproject.org/sang_yoon_byun/32/329_2.png) [@Sang\_Yoon\_Byun](https://help.anvilproject.org/u/Sang_Yoon_Byun)\
**Post date:** [October 16, 2026, 7:00pm UTC](https://help.anvilproject.org/t/permission-error-to-access-granted-files/430/4 "2026-10-16T19:00:47Z")

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Hi @avahoffman ,

It’s working now! That was really quick 🙂

Thank you so much your help!