# GTEx data access

**URL:** <https://help.anvilproject.org/t/gtex-data-access/433>\
**Category:** Data Access\
**Tags:** terra\
**Created:** [October 21, 2026, 1:22pm UTC](https://help.anvilproject.org/t/gtex-data-access/433 "2026-10-21T13:22:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Chia\_Han\_Lee](https://yyz1.discourse-cdn.com/flex027/user_avatar/help.anvilproject.org/chia_han_lee/32/332_2.png) [@Chia\_Han\_Lee](https://help.anvilproject.org/u/Chia_Han_Lee)\
**Post date:** [October 21, 2026, 1:22pm UTC](https://help.anvilproject.org/t/gtex-data-access/433/1 "2026-10-21T13:22:09Z")

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Hi Support Team,

After signing in to AnVIL, I cannot access the GTEx data, even though my PI has approved dbGaP access and has designated me as a downloader.

I signed in to Terra using the Google account associated with my NIH email address. However, when I try to link my NIH RAS account, I receive an “Access Denied” message.

Could you help me resolve this issue?

Thank you,  
Chia Han

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**Author:** ![avahoffman](https://yyz1.discourse-cdn.com/flex027/user_avatar/help.anvilproject.org/avahoffman/32/38_2.png) [@avahoffman](https://help.anvilproject.org/u/avahoffman)\
**Post date:** [October 21, 2026, 2:38pm UTC](https://help.anvilproject.org/t/gtex-data-access/433/2 "2026-10-21T14:38:59Z")

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Hi @Chia_Han_Lee ,

Thanks for using your institutional email! There are a few more steps that you might want to confirm, including linking a [login.gov](http://login.gov) account to your eRA Commons account.

We have [a few troubleshooting steps summarized in the Portal documentation](https://anvilproject.org/learn/find-data/requesting-data-access#troubleshooting-data-access), with more detailed instructions higher up on that page.

Please let us know if you’re still having trouble after working through those troubleshooting steps.

Best,  
Ava
